About the Dashboard

Introduction

Bot MD Care is a commercial messaging based Remote Patient Monitoring platform. It consists of a Web dashboard (Clinical Dashboard) for healthcare professionals to easily monitor and manage their patient submissions; as well as a Patient Interface which is a Bot MD-powered commercial messaging app (e.g. WhatsApp, Viber, etc.) through which patients receive monitoring forms as well as reminders to submit their monitoring parameters (e.g. blood pressure, blood glucose, heart rate, creatinine etc.).

📊The Clinical Dashboard

The Bot MD Care Web dashboard is where clinical users enroll patients into the remote monitoring platform. It also allows them to easily monitor and review their patient submissions, as well as change settings for their patients (such as reminder frequency, clinical user in charge), and discharge patients who no longer require monitoring. 

To access the Main Dashboard Menu, tap the hamburger icon on the upper right (see image below):


Overview

The "Overview" page allows clinical users to have quick access to "Clinical Alerts", "Non-Compliant Patients" and "Active Patients"

Clinical Alerts Card - Displays the number of clinical alerts that are unresolved. Click to see the Unresolved Alerts tab in the Patient Monitoring module

Non-Compliant Patients Card- Displays number of patients who have not submitted their vital sign readings when they are supposed to within the last 24 hours. More information available in Compliance.

Unread Comments Card - Displays the number of unread comments made on patient submissions.

Active Patients Card - Displays a list of patients who are currently enrolled and are currently activein the remote monitoring program.

Under the three cards, there are two tables -   "Latest Clinical Alerts" and "Non-Compliant Patients" which summarises the most recent 5 submissions of unresolved alerts and list of patients who are non-compliant.

Patient Monitoring

The Patient Monitoring page displays the a list of Patient Forms that are currently used in monitoring. This page also allows clinical users to view all patient submissions and clinical data. You may also customise individual patient settings here.

All - The All tab displays all patient submissions in a table below.

Unresolved Alerts - The Unresolved Alerts tab displays patient submissions with alerts that have not yet been resolved.

Non-Compliant - The Non-Compliant tab displays a list of patients who have not submitted their latest monitoring forms.

Unread Comments - Displays the number of unread comments made on patient submissions.

⚡Pro Tip

Type the name of your patient in the Search patients field to quickly find and display your patient's submission

For further reading on Patient Submissions please see section on Patient Monitoring.

Patient List

The Patient List page allows clinical users to view and manage all your patients, including editing individual alert thresholds and reminders. The table is a list of  Patient Forms currently enrolled into the program. The columns may look different depending on the workspace. The table may be configured to provide the following information such as the Clinical User in Charge & the Clinical User receiving Alerts for the patient, the monitoring forms used for the patient, the selected Time & Frequency that the patient receives submission reminders, and patient's date and time of enrollment or date and time of discharge.

Active - The Active tab displays a list of patients who are currently enrolled in the remote monitoring program. The table provides the following information.

Discharged - The Discharged tab displays a list of patients who have been discharged from the remote monitoring program.

For further reading on patient settings, please see section on Setting Up Patients in the Dashboard.

Appointments

The Appointments page allows clinical users to view and manage appointments with patients using a connected calendar system.

Family Members

The Family Members Page is where clinical users can add details from patient's family members to the selected patient's profiles.

Clinical Admin

The Clinical Admin page allows clinical users to manage the Clinical Dashboard Users and Permissions. From this page, you may add new clinical users, edit a clinical user's profile and export a list of clinical users using the system.

Help Guide

This provides access to our Online Help Guide. For more information you may see the section on Accessing Support & Giving Feedback.

Contact Us

Use this to email our Customer Support. For more information you may see the section on Accessing Support & Giving Feedback.

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